A dead fader usually traces back to routing, so verify the soft patch before you assume hardware failure.
Soft patching remaps inputs without moving cables, so your slider can end up on a channel with no feed soft patching remaps inputs without moving cables. Lock the signal path first, then chase the fader.
Confirm the Signal Route, Not Just the Slider
In modern desks, the input is its own universe and the channel strip is just the display. If a stage box input got reassigned to a different channel, your fader is simply driving silence. The input patch or I/O patch screen is the first check before you blame hardware.
Example: a kick mic is physically plugged into stage box input 1, but the soft patch maps it to channel 12 for a festival layout. If you are moving channel 1, you are moving air, not audio. Fix the mapping and the fader comes alive.
Menu labels vary, so look for Input Patch, Routing, or I/O on different consoles.

90-Second Diagnostic Flow
Keep it fast and clean; you are troubleshooting, not rebooting your show.
- Check the pre-fader meter/PFL and set input gain so you see healthy signal without clipping; proper gain structure starts pre-fader.
- Confirm the soft patch: the physical input must map to the channel you are touching, not a different strip or bank.
- Look for mutes, VCAs/Groups, and DCA assignments that can globally silence a channel even when the fader is up.
- Verify automation or scene recall is not overwriting your move the moment you release the fader.
- If meters are active but output is dead, trace buses and outputs; your fader could be routed to a muted or unassigned bus.
Short and repeatable, it keeps your energy up while you isolate the real block.

Hardware vs Software: Know What You’re Riding
Not all faders feel or behave the same. A physical slider is either a potentiometer or a digital encoder, and each has failure modes. Dusty analog faders can get scratchy or jumpy; digital or sealed types are more durable but can add latency or protocol quirks.
Specs matter when you are choosing or diagnosing: travel length around 2.5-4 in and resolution (10-bit vs 16-bit) determine how smooth the move feels and how much level detail you can ride. If a motorized fader does not snap back to match your mix, it might be hardware, but it could also be the control protocol not syncing with the session. For selection and lifespan realities, fader type and build quality are the big tells.
If the fader’s physical feel is rough or inconsistent, cleaning and maintenance are next. If the motion is smooth but nothing changes, go back to routing and control assignments.

Lock It In: Scenes, Labeling, and Patch Discipline
Once the fader works, make it stay that way. Save a scene after the correct soft patch so the console recalls your setup reliably between acts or looks. Label channels and inputs clearly, especially when you are running audio plus lighting or visuals; clean labeling reduces mistakes when the room goes dark and the energy spikes. Even a few extra minutes on organization pays back in zero-stress changeovers.
If you share stages or swap rigs, stick to a standardized patch map, then tailor per act with scenes. That keeps your tactile fader moves linked to the right source every time, which is the whole point of a hands-on control surface.
If you want, I can tailor a quick soft-patch checklist for your specific console model.
